
Terms of Service
Clear, transparent policies for dining in, takeaway ordering, banquet reservations, and event catering.
Welcome to Vaibhav Grand Family Restaurant. By visiting our restaurant, ordering online through our direct portal, or reserving event banquets, you agree to the following terms:
1. Menu Pricing & Seasonal Availability
All menu items, fresh meat cuts, seafood catches, and prices are subject to daily market availability. While we make every effort to ensure accurate pricing across our digital menu and in-store printed cards:
- Prices listed on our direct portal represent genuine in-store dine-in rates with ₹0 platform fees.
- Third-party aggregator prices (Swiggy and Zomato) include their own service markups, commissions, and surge packaging charges.
- We reserve the right to modify prices or substitute seasonal ingredients with prior guest consent.
2. Table Reservations & Banquet Bookings
To provide the best dining experience for all guests during busy pilgrimage and weekend rushes:
- Standard table reservations are held for up to 15 minutes past the scheduled arrival time before being released to walk-in diners.
- For birthday parties, corporate gatherings, or family groups of 10 or more, please confirm at least 2 hours in advance.
- Special arrangements such as custom balloon decor, pre-ordered Mandi dastarkhwan platters, or cake storage can be arranged upon prior notice.
3. Hygiene, Food Quality & Dietary Notes
We adhere strictly to highest standards of food safety, cleanliness, and culinary ethics:
- All chicken, mutton, and poultry cuts used in our kitchen are 100% Halal certified and prepared fresh daily.
- Dedicated prep areas and separate cookware are maintained for vegetarian dishes.
- Please alert our staff to any food allergies (such as dairy, peanuts, or cashews) or preferred spice levels when placing your order.
4. Direct Inquiries & Host Stand Contact
If you have any feedback, questions, or special requests regarding our terms or service: